FAQ

How do I Join?

In order to join you must register to play at our website by clicking JOIN US.

How do I login if I forget which Email address I registered with?

If you forget your login or no longer have access to it then you will need to contact our Customer Service team to have it reset.

Am I eligible to Play?

On the participation date, you are must be over the age of legal consent as set by the law applying in the territory you are located in, and in any event you must be over 18 years of age. Players must also have a valid payment method in their own name.

What if I do not have a bank account?

Player require to have a valid bank account with his/her own name in order to play at SPEEDWIN. For more information, please contact our customer service.

How do I update my personal details?

Once you are logged into our website you can use the “My Account” link to update any of your personal details. If you change bank account details or the registered name on the account, please contact our customer service.

How can I deposit to play?

SPEEDWIN provides major banks in Malaysia for player to deposit. Player can submit request through our online portal or contact our customer service.

How can I withdraw after winning?

You may submit your request through our online portal or contact our customer service. Withdrawal request will be process within 10 minutes to 1 day subjected to bank availability and daily demands.

What are the minimum and maximum stakes?

Stakes differ depending on the game. To find out about the stakes for a particular game you can access the “Help” screen from any game and find out information about stakes, payouts, win lines and game rules.

Are my personal details safe on your site?

SPEEDWIN uses the latest encryption and protection technologies, to ensure that your personal information is completely secure. The privacy of your into is important to us and we adhere to strict confidentiality and privacy policies.

How do I contact customer support when I need assist?

Our customer service team can be contacted by Live Chat, WhatsApp and etc. You can go to our Contact Us page for other alternative way.

Terms and Conditions:

1. This promotion is open to all existing members of SpeedWin.

2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM688.

3. Existing members would be eligible for 8% extra bonus payout on every deposit he/she makes to SpeedWin. And This Promotion No Turnover & Rollover.

4. SpeedWin reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

1. This promotion is open to all existing members of SpeedWin.

2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM50, while the maximum bonus payout is set to be RM88 per day.

3. Existing members would be eligible for 20%% extra bonus payout on every deposit he/she makes to SpeedWin. Under this promotion, a member's account balance needs to be at least 2 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 2 = (RM50 + RM10) x 2 = RM120.

4. SpeedWin reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

1. This promotion is open to all existing members of SpeedWin.

2. Minimum deposit required for this bonus: MYR 30.

3. Examples calculations for players who make deposit MYR 30,MYR 50,MYR 100 and claim this Merdeka bonus as below.
RM30 Get EXTRA RM30=RM60 (Min&Max Cuci RM388)
RM50 Get EXTRA RM50=RM100 (Min&Max Cuci RM488)
RM100 Get EXTRA RM100=RM200 (Min&Max Cuci RM688)

4. This Promotion ONLY applicable for Slot Game.

5. SpeedWin reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

Date: 13/5 - 31/5

1. Speedwin is giving away extra RM40 Raya bonus for Speedwin registered member with a deposit of RM30.

2. Raya Bonus Deposit Amount = RM30 Bonus Payout RM40 = RM70) Minimun and Maximun withdraw RM388

3. This bonus package is only given to Speedwin member, one person, and is limited to only one IP address.

4. Speedwin reserves the right to alter or terminate this promotion without prior notice from time to time.

Terms and Conditions:

Date : 13/4 - 12/5

1. Speedwin is giving away extra RM70 Ramadhan bonus for Speedwin registered member with a deposit of RM50.

2. Ramadhan Bonus Deposit Amount = RM50 Bonus Payout RM70 = RM120) Minimun and Maximum withdraw RM588

3. This bonus package is only given to Speedwin member, one person, and is limited to only one IP address.

4. Speedwin reserves the right to alter or terminate this promotion without prior notice from time to time.

Terms and Conditions:

1. This promotion is open to all existing members of SpeedWin.

2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM88 Per day.

3. Existing members would be eligible for 15% extra bonus payout on every deposit he/she makes to SpeedWin. Under this promotion, a member's account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 3 = (RM30 + RM4.5) x 3 = RM103.50

4. SpeedWin reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.